Here is what you should do if you have an issue or even a question (this list is ordered from fastest to slowest resolution time):
  1. Read this documentation. I do my best to keep it up to date and to cover all the possible issues and questions. Use the search bar to find what you are looking for.
  2. You can ask for help . Specifically in the #help-and-questions channel. I try to answer all the questions there daily. There is also a good chance that someone else has already asked the same question and you can find the answer there using the search bar.
  3. Users subscribed to the Starter or Pro plan can directly reach out to me through the chat widget in the bottom right corner of the app.
I’m working on a AI-powered zazubot that will be able to answer most of the questions. It’s not ready yet but it’s coming soon.

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If this is urgent

An urgent report is when you have a bot live with users actively using it, something used to work fine and, all of the sudden, something stopped working.
If your report does not match this description, you won’t even get a response. So don’t waste your time!
Report it here.